SodaSlim Official Website › Contact
ContactContact Saodaslim: Which SodaSlim Address Handles What
Two routes, and picking the right one saves a day. Tracking, changes and refunds go to the order desk on +1 (302) 200-3480 or contact@customercs.com. Pages, typos, privacy and press go to contact@Saodaslim.com, Mon–Fri 9:00am–5:00pm ET. The website address cannot see orders and cannot start a refund.
Every address on this site, what each one can actually do, and the two postal addresses that are not interchangeable.
Who to contact about a SodaSlim order
Tracking, changes and refunds
+1 (302) 200-3480
contact@customercs.com
The seller's own order desk. It can see your order, trace a parcel, correct an address before dispatch, issue a return authorisation and start a refund. Have the order ID from your confirmation email ready; if you have lost it, the card's last four digits and the delivery postcode will usually find the order.
Pages, typos, privacy and press
contact@Saodaslim.com
Mon–Fri 9:00am–5:00pm ET
This desk, which writes the pages. Wrong figures get corrected here, questions about the label or a citation get answered here, and privacy requests and press land here too. Orders do not: this desk has no access to the order system.
What each SodaSlim contact route can and cannot do
| What you need | The order desk | This website desk |
|---|---|---|
| Trace a parcel | Yes | No |
| Change a delivery address before dispatch | Yes | No |
| Cancel or change a pack | Yes | No |
| Issue a return authorisation | Yes | No |
| Start a refund | Yes | No |
| Confirm which lot your bottle came from | Yes | No |
| Correct a figure on one of these pages | No | Yes |
| Explain where a citation came from | No | Yes |
| Handle a privacy or data request | No | Yes |
| Answer a press question | No | Yes |
The division is real rather than bureaucratic: the two desks run on different systems and neither can see the other's.
Six of those ten rows point at the telephone, and that is the practical summary of this page. Anything with an order behind it is a call to +1 (302) 200-3480.
Writing to the website address about a delivery does not fail silently — somebody reads it and forwards it — but it adds a day at exactly the point where a day matters, which is why the division is set out this plainly.
Write to the SodaSlim website desk
This form reaches the editorial desk at contact@Saodaslim.com during Mon–Fri 9:00am–5:00pm ET. No card details are requested here or anywhere else on this website.
The message this desk most wants is a photograph of a bottle whose label differs from what is described on these pages. The artwork supplied with this product is a front panel with no Supplement Facts table, and a bottle carrying one would change the ingredients page materially and quickly.
The two SodaSlim postal addresses, and which is which
| Address | What it is for | What not to send |
|---|---|---|
| 280 Park Avenue, Floor 19, New York, NY 10017, USA | Correspondence and formal notices | Never send bottles here. A return sent to the office will not be processed |
| 461 Fifth Avenue, Floor 8, New York, NY 10017, USA | Returns, after a return authorisation has been issued | Do not send an unannounced parcel. It can be refused |
Two addresses, two jobs. Getting them the wrong way round is the third commonest way a refund stalls.
A return goes to 461 Fifth Avenue, Floor 8, New York, NY 10017, USA and only after the order desk has issued an authorisation on the telephone. Drop a note in the carton naming you, your email and the order ID, send it tracked at your own cost, and hold the number until the money shows up.
The full sequence with the timings is on refund policy.
How quickly the SodaSlim desks reply
- The order desk answers the telephone during its own published hours, which are in your order email. A call is the fastest route to anything with an order behind it.
- This website desk reads mail Mon–Fri 9:00am–5:00pm ET and answers in the order it arrives. A correction to a page is usually made the same week and the review date moves with it.
- A refund is processed three to five business days after the parcel arrives, and the money lands on the card five to ten days later. The first stretch is the seller's; the second is entirely your bank's, and nobody here can shorten it.
- A privacy request is handled by this desk. The routes are on privacy policy.
- Nothing on this website is a medical service. A question about whether this capsule suits a condition or a prescription belongs with the person who manages it.
The last of those is the one this desk cannot help with however willing it is. There is caffeine in SodaSlim and no figure printed beside it, and whether that sits safely alongside a particular prescription is a question for whoever wrote the prescription. The interactions worth raising are set out on the ingredients page so that the conversation can be a specific one.
Who publishes this SodaSlim website, in one paragraph
Saodaslim is the USA Authorized SodaSlim Retailer, operating from 280 Park Avenue, Floor 19, New York, NY 10017, USA. It sells SodaSlim, answers for the order and stands behind the 60-day window. It is not the manufacturer and it did not formulate the capsule.
Everything about how these pages are written, what this desk refuses to claim and how it is paid is on about.
Before you contact the SodaSlim desk, check these first
| The question | Where it is already answered |
|---|---|
| How much caffeine is in a capsule | FAQ — the label prints no figure and this desk will not invent one |
| What time of day to take it | How to use — one capsule, morning, with breakfast |
| What each pack costs and what ships free | Pricing — with cost per day for each rung |
| Whether it suits a medicine you take | Ingredients — and then the person who prescribes it |
| What the lot number on the bottle means | Batch verify — with the one-minute check |
| How to claim the guarantee | Refund policy — five steps and two waits |
Six questions that arrive most often at this desk, each already set out at length.
That table is not a way of avoiding correspondence. It is there because the answer on the page is longer and better sourced than an answer typed into a reply, and because three of those six end in the honest statement that the label does not say.
What this desk genuinely wants to hear about is narrower and more useful: a figure on one of these pages that is wrong, a citation that does not support what it is cited for, a link that goes nowhere, or a bottle whose label differs from what is described here. All four of those change the site.
What a good message to the SodaSlim desk contains
- What you are holding or looking at. A page URL, or a photograph of the bottle, settles half of every correction before it starts.
- What you expected and what you found instead, in that order. A figure that disagrees with this website is only a correction once both numbers are on the table.
- Where your figure came from, if it is not the bottle. The back label, the order email and the seller's own page are all good sources; a different website is not.
- An email address we can reply to. Nothing is added to any list and no card details are ever requested.
- For an order question, the order ID — and then the telephone rather than this desk, because the order desk can act and this one cannot.
A correction that arrives in that shape is usually made the same week and the review date on the page moves with it. That is the whole mechanism: there is no correction log buried somewhere and no appeal process, because a page that can be edited should simply be edited.
The single most valuable message this desk could receive is a photograph of a SodaSlim back label carrying a Supplement Facts panel, because the artwork supplied here carries none and a panel would change the ingredients page materially. If you have one in your hand, that photograph is worth more to this site than anything else on this page.
Order SodaSlim on the official website
+1 (302) 200-3480 for tracking and refunds, 60 days from the date of purchase, and a website address that answers questions about the label.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Choose A SodaSlim PackThirty capsules, thirty mornings · lot SOD-26/SA-1714 · ships from the U.S.
